Why did I receive a credit/new invoice on my account?

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• Why did I receive a credit/new invoice on my account?

  Your billing account is automatically updated/adjusted when any of the following apply to your classes: canceling a class, changing your tuition plan, going on vacation, putting classes on hold, etc. For certain instances, a credit may be applied to ...

• Why do I receive my invoice before the month?

  Invoices are sent on a 4-week billing cycle, so if you had received an invoice on January 1st, for example, your next invoice will be sent 4 weeks later on January 29th.

• How do I find my Invoice?

  You can find all of your current and past invoices in your portal account.   Click on My Account -> Billing You will see a list of your invoices (past and present). Click on View Invoice to open it and pay.

• How do I access my invoice to pay?

  In your portal account, click on Billing in the menu. You will be able to see all invoices and their status (paid, unpaid).  Click on View Invoice to access the invoice and make the payment. You will also be sent an email with the invoice, so you can ...

• Add a Family Member to your Account

  Dashboard -> Add Child Account Enter the child's (or family member's) information Make sure the password includes at least one Capital letter and one number Add Child