Support | Studio Arabiya Online Teaching | Class Or Teacher Issues

Class or Teacher Issues
My teacher isn't in class!
If your teacher has not entered the class after the class time has already started: Verify that you clicked on (enter class option) in your portal account (and for the correct class/student) Make sure you have entered class at the correct time If you ...
Why were my classes suspended?
Classes are automatically suspended for 1 reason: - Missing payment info. Simply update your payment info (Update your card) If you feel there is a mistake in your account, please let support know as soon as possible.
I got a message that I was a No Show for class, but it's incorrect.
If you get an email or notification that you were a no show for your class and you feel that it is a mistake or you wish to continue your classes again as usual, please send the support a message and we will take care of it for you.
I'm getting too many notifications, how do I turn them off?
If you are getting unwanted notifications or emails, you can change your preferences in your portal account. Click on My Account -> User Settings Click on the Preferences Tab. From there, you can turn on and off notifications as you like.

Popular Articles
Requesting a Vacation
In the portal, you can submit a vacation all on your own. Click the Vacation Request button on the menu. Enter the start date (first day you will not be taking classes) and end date (last day of your vacation), select the course(s) this will ...
How can I contact Studio Arabiya?
There are a number of ways to contact Studio Arabiya. Live Chat (find at the bottom right corner of this page or any page on our website) USA Phone: (855) 226-2848 UK Phone: +44 808 178 7400 USA Mailing Address: P.O. Box 3125, Conroe, TX 77301 ...
Are You Affiliated with Al-Azhar University?
Studio Arabiya is a separate entity from Al Azhar University, however we are licensed and supervised by Al Azhar University to teach Quran. To read more about our license, please visit our website.
My teacher isn't in class!
If your teacher has not entered the class after the class time has already started: Verify that you clicked on (enter class option) in your portal account (and for the correct class/student) Make sure you have entered class at the correct time If you ...
How to Enroll in a Course
New Student If you are not currently a student, go to www.studioarabiya.com/enroll to enroll. After creating your account, simply add a course and answer your evaluation questions. If you would like to enroll your child, you can create their child ...

Support | Studio Arabiya Online Teaching | Class Or Teacher Issues | Knowledge Base